Tidewater’s unique supply model delivers many benefits to our customers.
All orders are processed in a Tidewater warehouse
All materials and equipment are inspected by experienced Tidewater personnel prior to packing
Any errors or problems discovered during inspection are corrected before supplying to the customer
Packaging requirements are evaluated based on the characteristics of the product
To minimize size and weight while taking into consideration the security of the shipment, specialized crating is available
Customer orders to the same destination can be consolidated into one shipment to achieve savings in freight and administrative costs
Hazardous items are packaged and documented by HAZMAT CFR49 certified staff
Shipping requirements are agreed upon at time of order, and can be modified if necessary
Customers receive comprehensive documentation, as required
Order status is constantly updated
Copies of all documents are available through the Customer Info-Center, our exclusive password-protected customer portal